GlenBillett respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. We operate in South Africa and comply with applicable data protection laws, including the Protection of Personal Information Act (POPIA) and, where relevant, the GDPR and CCPA.

1. Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, and company name when you fill out a form or contact us.
• Message content: any details you provide in your inquiry or project brief.
• Technical data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.
• Communication records: correspondence history if you reach out via email or phone.

2. How We Use Your Data

• To respond to your inquiries and provide photography consultancy or creative direction services.
• To improve our website and user experience through analytics.
• To send occasional updates or service-related communications (only with your consent).
• To comply with legal obligations or enforce our terms.

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies for analytics and functional purposes. You can manage cookie preferences through your browser settings. Third-party analytics providers (e.g., Google Analytics) may process anonymised data on our behalf.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist with hosting, email delivery, analytics, and form processing. These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. When no longer needed, data is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time where processing is based on consent.
• Request data portability in a structured, commonly used format.
• Lodge a complaint with a supervisory authority (e.g., South Africa’s Information Regulator).

To exercise any of these rights, please contact us using the details below.

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no method of transmission over the internet is completely secure.

8. Misrepresentation & Integrity

GlenBillett does not make misleading claims, fake urgency, false endorsements, or imply affiliation with unaffiliated brands. All testimonials and project outcomes are genuine and verifiable. We do not guarantee specific results without a written agreement.

9. Contact Us

For privacy-related requests or questions, please reach out:
Email: info@glenbillett.com
Phone: 0164566425
Address: 219 Philip Pike Suite 842